FAQs
How Does This Work?
Holy crow, is it ever so easy! See, all you gotta do is:
1. Create a Bubba Bubble account. Add any special delivery instructions we may need to best get your orders to you.
2. Subscribe for weekly, biweekly, or monthly deliveries, or order a la carte.
3. Make sure your empties are at your doorstep on the day of your delivery.
- If the empties are not there, we'll happily ring your doorbell to say hello.
- If you're not home, we will try you again another night.
4. Pound some seltzer. Burp the alphabet.
5. Repeat.
Read our Terms of Service.
Where Are You Located?
We are a mom-and-pop operation that delivers from North Portland to anywhere in Portland
Do You Deliver?
That's exactly what we do! We will not ship cylinders. Instead, we deliver full cylinders within the Portland Metro Area.
Do You Exchange Genuine SodaStream Tanks?
You betcha! We bring you filled tanks and you leave us your empties, and it all goes into a virtuous bubbly cycle.
Do You Exchange/Fill Pink SodaStream Terra Tanks?
We do, but we have a limited number of tanks to do the exchanges with at the moment.
Do You Exchange Broken SodaStream Tanks?
No. If you leave us a broken tank, we will charge you $12 so we can purchase a new tank.
Do You Fill The Discontinued 130L Tanks?
Yes, we do! The only difference is that they cost more to fill.
Do You Sell SodaStream Tanks?
We do not sell SodaStream tanks at this time.
Why Do I Hear a Hissing Sound From My Tank’s Valve?
A hissing sound from the SodaStream tank valve means that CO2 is escaping the tank. For some reason, the valve is stuck open.
You can email us immediately if we drop off a leaky tank and we'll replace it for free ASAP: info@bubbabubble.co
Several things could make this happen, including a damaged valve and dry ice forming around the valve pin, which is not letting it close completely. Either way, nothing catastrophic will occur due to a leaky valve.
If you suspect dry ice is keeping the valve open, you can submerge the valve upside down in some water to try to get the ice to melt. Otherwise, leave the tank undisturbed in a safe place to let it drain, and then exchange that busted tank with SodaStream for a new, full tank!
H.E.L.P.! After I Install A New Tank, CO2 Starts Coming Out Immediately!
Not to worry, this is a VERY common issue will all home soda water machines and by far the most common problem we help customers troubleshoot.
There is a little rubber o-ring that sits inside your machine that is designed to make contact with the CO2 tank and create a seal to ensure that the dispensed gas makes it all the way through the system into your water bottle. This little rubber o-ring is under extreme stress from not only the pressure of the CO2 coming out of the tank but the coldness of the gas as well, and often it fails or falls out of the machine.
So when you screw in your new tank and gas begins dispensing from the machine on its own, chances are the o-ring has gone missing or is damaged, and the tank is now sitting too far into the machine and is engaging the dispensing hammer on its own.
Unscrew the tank and look around for the o-ring (hint: it might very well be stuck to the top of the last tank you took out), and pop it back in. If you can’t find it, give SodaStream a call for a replacement: you cannot find this part at any hardware stores because it is a very non-standard size!
Why Is There White Stuff Coming Out Of My SodaStream?
If your SodaStream tank or water is TOO cold, you can turn the outgoing CO2 into dry ice! It’s harmless and actually kind of cool.
To prevent this from happening, make sure your SodaStream tank valve is free of condensation or water, let it come up to room temperature, and use slightly warmer water in the carbonation bottle if you can.
For more info, check out this thread here.
What Kind of CO2 Do You Use?
We use only food-grade CO2. It’s actually hard to find non-food grade CO2, and we wouldn’t want to anyway!